Help Before You Arrive
Students are invited to meet with an International Student Advisor to discuss concerns. Common issues include health care, immigration, finances, academics, intercultural experiences, homesickness, and interpersonal relationships.
Contact an Advisor
- Email arriving@international.ualberta.ca to ask a question or make an appointment.
- Call the International Centre at (780) 492-2692 to make an appointment with an advisor.
Live Chat (June 24 - August Only)
You can ask our advisors questions using your favorite instant messaging service. Instant Messaging services will be available starting June 24, 2011 (Monday through Friday) from 7 am – 9 am (Mountain Daylight Time). You will be able to contact staff at University of Alberta International to ask questions about arriving in Canada.
Please note the following exceptions:
- No Live Chat session Thursday, June 29, Monday, August 8, and Tuesday, August 9, 2011.
- Live Chat will be held from 5:30 – 7:30 am (Mountain Daylight Time) on Friday, June 30, 2011.
Live chat is available on several chat programs. Just add UAIArrivals as a contact or buddy in your favourite instant messaging client.
Click on our name in your buddies list and start asking questions! It's really that easy!
If we are away from our desk, we will change our status to 'Away'. You can still message us, and we will reply when we return.
Windows Live Messenger
arriving@ualberta.ca | screen name: UAIArrivals
AOL Instant Messenger (AIM)
screen name: UAIArrivals
Yahoo Messenger
screen name: UAIArrivals
Google Talk
uaiarrivals@gmail.com (for IM purposes only)
screen name: UAIArrivals
QQ International
arriving@international.ualberta.ca
QQ ID: 1691500126
screen name: UAIArrivals
The services listed above are free and require a simple sign-up process. If you are unable to download an Instant Messaging client (e.g. You are working in a computer lab), you may wish to try a free online service like Meebo to access and IM using any of the above services, and requiring only the use of a standard web browser.
Social Media
You can also ask us questions online using Facebook or Twitter:
On Your Way to the U of A Newsletter
On your way to the U of A is sent out monthly from March-August to all incoming international students. The newsletter contains important information to help students prepare for their studies at the U of A.